🛡️ Our Commitment

q79game's Responsible Gambling Policy

Gambling should be a form of entertainment. At q79game, we are committed to ensuring every player can gamble safely and within their own limits.

What does Responsible Gambling mean?

At q79game, we always put players' wellbeing and financial dignity first. Responsible gambling means staying in control of your money, time, and engagement — keeping gambling as a source of enjoyment and nothing more.

We are honest about the fact that gambling carries the risk of loss. That is why we provide every player with tools to set personal limits, options to take a break, and support to help when needed.

Gambling should be for entertainment and a fresh experience only — not a tool for trying to recover losses. Do not use gambling to get through financial difficulties.

21+

Adults Only

q79game is open to players aged 21+ only. Anyone under 18 is strictly prohibited from using this platform. Keep your account secure so your children cannot access it.

Protection Tools for Players

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit directly from your account settings. To increase a limit, you must submit a request 24 hours in advance before the change takes effect.

Session Time Limits

You can set a limit on how many hours you play per day. When your set time is reached, the system will notify you and prevent further play.

Temporary Account Closure (Time-Out)

You can choose your own temporary break, anywhere from 24 hours up to 3 months. During that period you will not be able to log in and play, and your account will be reopened only after the time is up.

Self-Exclusion

If you want to stop playing responsibly, you can request a self-exclusion. You can choose any period from 6 months to five years, and your account cannot be reopened during that time.

Loss Limit

You can set a maximum loss limit for a single session or per week in advance. Once you hit the limit, play is stopped to help keep your losses under control.

24/7 Support

If you have any questions about gambling problems, you can reach q79game's Live Chat support in Myanmar language 24 hours a day, 7 days a week. Your personal privacy is guaranteed.

How do you know if you have a gambling problem?

If you notice one or more of the following signs in yourself, take note that you should stop playing and seek help.

  • You keep wanting to play even though you are losing money on gambling
  • Continuing to play in order to win back money you have lost (Chasing Losses)
  • Hiding your gambling from family and friends because you are not comfortable telling them
  • Taking out loans or borrowing money to fund your gambling
  • Your work, studies, or family relationships are being damaged because of gambling
  • Trying to stop gambling but failing and continuing to play anyway
  • Feeling stressed, angry, or unable to relax when you are not gambling

Check Yourself

Do you feel that gambling has become a problem rather than something enjoyable? Questions you can ask yourself —

  • Have you set a money budget before playing?
  • Can you stop when you reach your budget without playing on?
  • Can you treat gambling as just one form of entertainment?
  • Can you live your everyday life well whether you play or not?

Step-by-step guide to getting help yourself

If you feel that gambling is causing problems, follow these steps one by one — you are not alone, and help is available.

01

Acknowledge and Accept

Recognising and admitting to yourself that gambling has become a problem is the first and most important step toward change.

02

Use Protective Tools

Set a deposit limit or Time-Out straight away from your account settings. Protective tools help prevent poor decisions made in the moment.

03

Contact Support

Reach our expert team in Myanmar language 24/7 through q79game's Live Chat. Your personal privacy is guaranteed and we will help you.

04

Talk to Family

Tell a trusted family member or a close friend about your gambling problem and get their support.

Deposit & Withdrawal Amount Policy

To keep players' money safe and protect against unnecessarily large losses, q79game sets minimum deposit and withdrawal limits.

Type Amount
Minimum Deposit (all payment methods) 10,000 Ks
Minimum Withdrawal 20,000 Ks
Withdrawal Processing Time 15 minutes to 2 hours

Withdrawals can be made via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. If a player wants higher personal limits, they can adjust them directly from their account settings.

Budget Management Tips

  • Set the amount of money you plan to play with in advance
  • Only deposit money you can afford to lose — accept any loss with a clear head
  • When your budget runs out, stop — don't top up
  • Play for fun, not in a frenzy

Ways to Get Help

If you have questions about gambling-related issues, q79game's support team is always on your side. There are two ways to reach us.

Live Chat — 24/7

Chat directly with staff who speak Myanmar language. They can set betting limits, process Time-Out requests, or handle Self-Exclusion. Live Chat is available 24 hours a day, 7 days a week.

Email Support

For complex requests or private discussions, contact us by email — [email protected]. Your personal information is kept confidential.

Safer Gambling — q79game's Promise

If you feel you can't control your gambling, contact Live Chat right away. Help is available — the moment you decide to stop is the start of a better night.

Responsible Gambling Quick Answers

Go to "Deposit Limits" in your q79game account Settings to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Raising a limit requires 24 hours' advance approval. You can use Live Chat to get in touch.

A Time-Out is a one-time account closure for a set period between 24 hours and 3 months. Once the period ends, you can reopen your account as normal. Self-Exclusion is a strict removal lasting from 6 months up to 5 years — your account cannot be reopened during that time under any circumstances. If things have gotten seriously out of hand, Self-Exclusion is the right choice.

Contact q79game's Live Chat 24/7 and we can act on behalf of someone experiencing problems without requiring their account details. Our staff handle personal information with the utmost confidentiality and will provide practical support to the player.

No. q79game is only open to players aged 21 and above. If a minor or anyone under 21 is found to have accessed the site, the account will be closed immediately after the necessary checks. We ask parents and guardians to take precautions in advance.

Once the Self-Exclusion period has ended, the account can be reopened. However, you must contact our support team via Live Chat, and the account will only be reopened once we are confident that the gambling problem has genuinely been resolved. Do not rush this decision.

Support communications related to gambling problems are protected under a strict confidentiality policy. Players' personal information is accessible only to a limited number of staff and will never be disclosed to third parties.